We strive to provide you with the best products/services possible. However, if you are not entirely satisfied with your purchase, we’re here to help.
14-Day Return Window
You have 14 calendar days to request a refund from the date you received your purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds Accepted
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Discretion Beyond 14 Days:
If your request for a refund is made beyond the initial 14-day period, it will be subject to the discretion of [Company Name]. While we strive to accommodate our customers, refunds requested after this period may not be guaranteed. Our decision to grant a refund beyond 14 days will be based on various factors including, but not limited to, the nature of the product/service, the reason for the request, and the overall customer relationship.
Contact Us
If you have any questions about our Refund Policy, please contact us or email us at hello@kazomo.comÂ